Indian Airways

Jet Lite was previously known as Air Sahara after it was bought over by Jet Airlines. It is a low- cost airline meant for people who want to fly but don’t want to spend a huge chunk of their salaries for it. It is a decent airline, though quite functional, but that is something that can be expected from it since it proclaims it is ‘no-frills’. The services are quite as expected from low- cost airlines and nothing exceptional is usually noticed.

The ground staff and the fight attendants are all efficient and know their jobs well; though they are not overly- friendly, as is the case with expensive airlines. Aircrafts are clean and well- looked after. Flights are on time. However, everything one eats on the flight has to be bought; but that is okay considering the cheap flight tickets. The snacks are priced reasonably and are of decent quality. In- flight magazines are provided to fliers.

A lot of fliers complain about the shopping that happens on flights of Jet Lite as it is basically useless. Also, the official website of the airlines could do with a face- lift considering that it is not very use- friendly. Another thing that there have been complaints about is that seats are cramped and it becomes difficult to sit for a long time because of the lack of legroom. Perhaps, Jet Lite could look into it and come up with solutions.

Overall, experience of flying with Jet Lite is mostly good.